Search FAQs
You can search or browse the topics below to find what you are looking for.
- Website Features
- Product Conditions
- My Account
- My Order
Having problems with the website?
Our website is constantly being improved upon, to make your experience be the best that it can be! Help our Web Development team by taking a screenshot of your console when something doesn't work.
For Chrome users:
- Right click on the page that you are on and then select inspect.
- Next select the tab at the top of the page labeled: Console.
-
Take a screenshot with your device:
- Windows: windows key + PrintScreen
- Mac: shift+command+3
- Linux: PrintScreen
- OR
- Right click anywhere in the console screen and select Save as...
For Safari users:
- Turn on the develop menu on Safari by clicking the safari tab at the top of your window and choosing preferences.
- Select Advanced on the top and then check the Show Develop menu in menu toolbar
- Click the Develop menu and then Show Web Inspector
- Switch to the console tab
- Take a screenshot of your screen with shift+command+3
Last step:
finally email us the screenshot/log at support@zayntek.com
for a more detail description of this process go to this link: https://support.shortpoint.com/support/solutions/articles/1000222881-save-browser-s-console-file#Step-3%3A-Save-the-logs
How do I use the Compare tool?
Step 1: Start by selecting a product you would like to compare against another similar product. Click the ‘Compare’ button in the upper left corner of the product.
Step 2: Select a second product by clicking the ‘Compare’ button in the upper left corner of the second product.
Step 3: Click the red ‘Compare’ button at the top right of the category page next to the Category Search and Filter button.
Step 4: After clicking the compare button, you will be taken to the compare tool.
Step 5: Select a feature from the list or use the search field to find a feature you would like to compare.
Step 6: To remove a product from the comparison, click the “minus symbol” in the upper right corner of the product from the Comparison tool interface.
Step 2: Select a second product by clicking the ‘Compare’ button in the upper left corner of the second product.
Step 3: Click the red ‘Compare’ button at the top right of the category page next to the Category Search and Filter button.
Step 4: After clicking the compare button, you will be taken to the compare tool.
Step 5: Select a feature from the list or use the search field to find a feature you would like to compare.
Step 6: To remove a product from the comparison, click the “minus symbol” in the upper right corner of the product from the Comparison tool interface.
How do I use the Bulk Add tool?
Step 1: Click “Request Special Pricing” in the upper right corner of the website to access the Bulk Add tool.
Step 2: Click the grey “Add a Product” drop down field and search for a product by SKU. Click the product when it appears to add it to your list.
Step 3: Continue to paste or type the SKUs you would like to add until you’re ready to add the items to your cart.
Step 4: Click the grey “Add items to cart” button and checkout like you normally would.
Step 2: Click the grey “Add a Product” drop down field and search for a product by SKU. Click the product when it appears to add it to your list.
Step 3: Continue to paste or type the SKUs you would like to add until you’re ready to add the items to your cart.
Step 4: Click the grey “Add items to cart” button and checkout like you normally would.
How do I sign up for an account?
Step 1: Click ‘Sign in’ in the upper right-hand corner of the website.