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About ZaynTek

ABOUT US

Since our founding in 2016, ZaynTek has built an outstanding reputation online as a leading distributor of Enterprise IT Hardware. We offer New, Refurbished, and Manufacturer Refurbished options to give our customers the flexibility to maximize their IT budget.


Simply stated, our goal is to make purchasing IT Hardware as easy as possible. We know first hand the headaches buyers go through when they order direct from the manufacturer -- some waiting months to receive their system or crucial component. WHAT?!


ZaynTek stocks hundreds of thousands of SKUs and ships directly from one of our many distribution centers across the US. This ensures you get your order on time, exactly when you need it.


Not sure which parts you need for your system? Give us a call! Our Sales Team works side-by-side with our Engineers to make sure you get the right part, the first time. As an added safety net, all products sold by ZaynTek are fully warrantied and come with a 30-day money back guarantee to ensure a 100% risk-free purchase.





OUR MISSION

At ZaynTek, our mission is to make ordering IT Hardware online as painless as possible, which includes stocking parts that no one else has, and at a better price. Can't find the part? Just contact us. Don't know what to order? Just contact us. Looking for special pricing? Just contact us!


Since we stock hundreds of thousands of parts across multiple distribution centers in the US, chances are we probably have what your'e looking for!

OUR CORE VALUES

  • Integrity:

    We believe that having integrity means choosing thoughts and actions based on our values rather than personal gain. We promise to treat you like a partner and will do our very best to earn your business by creating an easy and transparent online shopping experience.

  • Quality:

    Quality is paramount when it comes to your infrastructure. We spend a lot of time making sure every unit that leaves one of our warehouses is fully functional, clean, 100% authentic, and ready to be installed in a robust working environment.


  • Positive Attitudes:

    Our employees believe that attitudes change outcomes. We're 'glass-half-full' type of people and want our customers to walk away feeling energized after interacting with us. Positive attitudes are a daily battle, but a worthy one!

OUR PROCESS

We want to make your life easier. Thats why we've laid out our process from start to finish, so you know exactly what to expect from us and when.


 
  1. Place your order:

    We worked hard to make sure ordering from ZaynTek.com is simple. Just click on a product you would like to order, add it to cart, and proceed to checkout. If you would like to request special pricing, you can either call us, chat with an engineer online, or send us a message using our "Request Special Pricing" tool. 

  2. Receive your order confirmation email:

    After placing your order, you will receive an automated email from our system that will display your billing address, shipping address, the product(s) you ordered, and price paid.

  3. Receive your Pre-Shipment e-mail:

    This e-mail will spell out exactly when your order will ship and how long it will take to get to you. All orders placed before noon CST will ship same-day from one of our US distribution centers. 

  4. Receive your Post-Shipment e-mail:

    Our team will send you a tracking number the same day that your order is shipped. The tracking number will allow you to see exactly where your package is geographically, as well as update you if the carrier is experiencing any problems delivering your order. 

  5. Your account manger:

    When the tracking number shows that the package has been successfully delivered, you will receive a call from your dedicated Account Manager. No pressure taking this call, we simply want to introduce ourselves and ensure you are happy with your order. The growth of our business is centered around our reputation, so if you'd like to leave a review we'd be happy to receive one!

  6. Consult an engineer:

    If you have a project that you're working on and need help architecting a solution or finding a specific part, ask your Account Manager to setup a call with one of our highly experienced engineers.  We're experts in our field, from building out tower servers for small businesses to crafting enterprise level hyper-converged solutions. We promise to save you both time and money.

OUR SATISFACTION GUARANTEE

Our goal is to build long lasting partnerships with our customers, not to make a quick buck off of them. When you're fulfilling thousands of orders per year mistakes can happen. If there is a problem with your order simply contact us via our website, give us a call, or contact your Account Manager and we will do everything we can to try to make it right. If you are not 100% satisfied with your order and want to return it, no worries! We offer a 30-day money back guarantee (see Return Policy for details).


OUR EXPRESS NET30 APPROVAL

With just a short 2-page credit application, we can get you NET 30 terms for your order in no time. ZaynTek works closely with Euler Hermes for EXPRESS APPROVAL -- meaning the credit decision can come back almost instantly. Ask your Account Manager for more information.